We at believe our Snoozimals™ are the softest, cuddliest, most loveable creatures around! If you don't absolutely LOVE your Snoozimal, we will pick your item up and issue a full refund for your original product and shipping cost. That's our "Love It!" Guarantee.*

* will accept Snoozimal returns within 90 days of shipment. "Love It!" returns, with free return pick up, are offered for Snoozimal plush only. To schedule your Snoozimal pick up, please contact our Customer Service team by calling 800-366-3645 or via email. will not be able to reimburse return shipping costs paid by the customer. Only items returns using our Snoozimal pick up service will receive free return shipping. Upon receipt of the Snoozimal animal in our Austin facility, customers who choose to take advantage of our "Love It!" guarantee will receive a full refund of the purchase price plus original shipping charges and any associated sales tax.

To return any other items, please follow our normal Return Policy.

Snoozimal Guarantee

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